Access Microsoft Team Calling Plans From $10 a month!

Pricing | Value Added Services | Quick Quote

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Teams Phone System on M365

Teams Voice Services

Microsoft Teams provides flexibility where today’s workers need to be able to communicate anywhere, anytime. If you don't have access to Teams in your subscription, please contact us to organise. Some services Metcom offer for Teams are...

  • Activate outbound/inbound calling on Teams Phone System
  • PBX Functionality with our Eclipse/Teams Integration
  • Value Added Services like Analytics & Call Centres
  • Flexible Call Pricing
  • Teams Video Packages for Small to Large Rooms
  • Latest Teams Certified Devices by Yealink & Poly
Work Anywhere

Teams calling on any IOS or Android device, or your PC / Mac

Latest Teams Devices

All the latest Teams certified IP Phones & Headsets

Video Conferencing

A range of Video Room solutions for Microsoft Teams

Flexible Call Plans

Pay as you go or unlimited call plans available

Teams SBC

Teams Session Boarder Control for quality of service

Easily Scalable

Add additional capacity as you need it, with User & Channel options available


Microsoft Teams

Pricing & Plans

Metered Microsoft Phone System Call Plan

Perfect for users who rarely make outgoing calls
  • Connector License
  • Metered Calls to Landline, Mobile, 13/1300
  • 1 x DID Number
  • Remote Configuration
  • Requires MS Phone System & M365 License
$ 10 .00Ex/Mth*

Unlimited Microsoft Phone System Call Plan

Perfect for users with heavy outgoing call usage
  • Connector License
  • Unlimted Calls to Landline, Mobile, 13/1300
  • 1 x DID Number
  • Remote Configuration
  • Requires MS Phone System & M365 License
$ 25 .00Ex/Mth*

Eclipse Cloud Phone System with Teams Integration

Get the full PBX benefits of Eclipse with Teams integration
  • Eclipse Premium License
  • Unlimited Calls to Landline, Mobile, 13/1300
  • No Teams Phone System Required
  • Premium Eclipse Features
  • PBX Management Included
  • Dedicated Account Manager
$ 32 .00Ex/Mth*

Microsoft Teams

Value Added Services

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Teams Added Services

CC4Teams Contact Centre

Transform Microsoft Teams into a Robust Contact Centre Solution with Advanced Features and Functionality. Rollout and set-up have never been easier, with the use of Graph API making it easier than ever before to get started.

  • Queue Controller to keep your queues and your teams moving
  • User/Team Analytics with robust analytics and reporting tools
  • Supervisor Controls with features like: Listen In & Whisper
  • Agent Dashboard gives a complete overview of your organisation and callers
  • Call Flow Designer allows you design your call flows by simply drag and dropping
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Teams Added Services

Call Recording & Compliance

CallCabinet offers call recording and compliance solutions to help businesses meet regulatory requirements, protect sensitive information, improve customer interactions, and leverage data for better decision-making.

  • Unlimited audio recording storage
  • Compliance for Every Industry
  • Endless Power and Storage
  • Advanced call playback and tagging
  • Agent and/or Team Grouping
  • Intelligent Recording
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Teams Added Services

Analytics & Reporting

With collaboration, wellbeing and customer engagement analytics, Analytics 365 is an essential part of your Microsoft Teams toolkit. It’s never been easier to drive your business performance with collaboration and workplace analytics; Analytics 365 is a native app for Microsoft Teams, accessible within Teams.

  • Real-time reporting data
  • Instant Call Analytics
  • Usage & Activity Reports
  • Meeting Analytics
  • Chat Insights
  • Helps Monitor Employee Wellbeing
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Teams Added Services

CRM Integration

Connect your incoming and outgoing calls to 200+ CRM systems. The integration will generate on screen notifications on your PC. These include customer information from your software application, and you also have the ability open the customer card directly from these notifications.

  • Connects to 200+ CRMs
  • Click to Dial
  • Custom Pop-Up Window
  • Agent/Support History
  • Simple Configuration
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About Metcom

Metcom is a Sydney based business and have been the industry leaders in business communication solutions for over 30 years. We specialise in unified communication solutions including Cloud & IP Phone Systems, IT Services, Voice Services, Internet & Data &Telephony, Technology & Video conferencing hardware. We also specialise in video & voice solutions for Microsoft teams. Servicing areas from the Sydney CBD & metro area, North Sydney & Chatswood, Parramatta, Penrith & Blue Mountains, Sutherland Shire, Wollongong, Gosford and other greater Sydney areas. We also offer our Cloud Solutions Australia wide!

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