Microsoft Teams provides flexibility where today’s workers need to be able to communicate anywhere, anytime. If you don't have access to Teams in your subscription, please contact us to organise. Some services Metcom offer for Teams are...
Teams calling on any IOS or Android device, or your PC / Mac
All the latest Teams certified IP Phones & Headsets
A range of Video Room solutions for Microsoft Teams
Pay as you go or unlimited call plans available
Teams Session Boarder Control for quality of service
Add additional capacity as you need it, with User & Channel options available
Transform Microsoft Teams into a Robust Contact Centre Solution with Advanced Features and Functionality. Rollout and set-up have never been easier, with the use of Graph API making it easier than ever before to get started.
CallCabinet offers call recording and compliance solutions to help businesses meet regulatory requirements, protect sensitive information, improve customer interactions, and leverage data for better decision-making.
With collaboration, wellbeing and customer engagement analytics, Analytics 365 is an essential part of your Microsoft Teams toolkit. It’s never been easier to drive your business performance with collaboration and workplace analytics; Analytics 365 is a native app for Microsoft Teams, accessible within Teams.
Connect your incoming and outgoing calls to 200+ CRM systems. The integration will generate on screen notifications on your PC. These include customer information from your software application, and you also have the ability open the customer card directly from these notifications.
Metcom is a Sydney based business and have been the industry leaders in business communication solutions for over 30 years. We specialise in unified communication solutions including Cloud & IP Phone Systems, IT Services, Voice Services, Internet & Data &Telephony, Technology & Video conferencing hardware. We also specialise in video & voice solutions for Microsoft teams. Servicing areas from the Sydney CBD & metro area, North Sydney & Chatswood, Parramatta, Penrith & Blue Mountains, Sutherland Shire, Wollongong, Gosford and other greater Sydney areas. We also offer our Cloud Solutions Australia wide!Read More