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Also known as a Virtual or Cloud PBX, Hosted PBX is a private branch exchange (PBX) provided as a hosted service in the cloud (internet) and works via VoIP (Voice Over Internet Protocol). As a virtual PBX the advantages for companies is vast from the elimination of installation, operation and maintenance costs to having complete control over voicemail, automated greetings, conferences, video calls and so on.
Hosted PBX server can then perform various tasks with the routing of your call and then pass it to upstream carriers for connection to the dialled destination. Its primary function is to improve call handling and user performance via advanced call routing features. In simple terms you can transfer calls to any desired phone, including mobile, within your company.
With a hosted PBX, your business will have lower set up costs, little to no maintenance costs, and the ability to collaborate anywhere you are located. Moreover, you will have access to a user-friendly virtual PBX system designed specifically for end-users so there’s no need for training or specialised skills to manage your business.
One of the biggest benefits to using a hosted PBX are the cost savings. By choosing a business phone service in the cloud rather than on-premise, both small and large businesses are able to dedicate their resources elsewhere, cut costs and have peace of mind with a secure virtual PBX service.
Eclipse is a cloud based Unified Communications platform offering businesses an intuitive and easy to use application, that allows access to over 60 PBX features as standard designed specifically for end-users so there’s no need for training or specialised skills to manage your business
When used in standalone mode, Eclipse softphone converts the computer into a multifunctional IP phone. Allowing the end-user to make, receive and manage calls and instant message communications with a single click.
In tandem mode (web or desktop) with the IP phone, Eclipse enables the user to control calls from their computer or their IP phone or Mobile device. They can for example place a caller on hold and transfer to an employee from their mobile device. Eclipse is available on Windows, Linux, iOS and Android devices.
A virtual PBX (also known as cloud, hosted, or IP PBX) solution without the expense
Choose from state-of-the-art VoIP phones or use your current devices
Communicate anywhere from any device
Team messaging software that works the way you do with video, file sharing, tasks, and more
Connect, share, and collaborate with Eclipse VC meetings and video conferencing
Work from anywhere and/or connect remote users from home or on the road with the office with integrated mobile & softphone applications
If you prefer not to outlay equipment costs upfront for the system, Metcom now offer simple plans that include handset rental. Our premium handset plan includes,
If you prefer not to outlay equipment costs upfront for the system, Metcom now offer simple plans that include handset rental. Our standard handset plan includes,
If you prefer not to outlay equipment costs upfront for the system, Metcom now offer simple plans that include handset rental. Our basic handset plan includes,
*T&C Apply. One off system programming charge of $199.00 + $25.00 per handset applies. ** Metcom will manage the system for 1 month at no charge. Management and changes will incur charges after the 1 month period. Phones will be shipped programmed for self installation. Please contact Metcom if you would like an installation quote.
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