What is Hosted PBX?
Also known as a Virtual or Cloud PBX, Hosted PBX is a private branch exchange (PBX) provided as a hosted service in the cloud (internet) and works via VoIP (Voice Over Internet Protocol). As a virtual PBX the advantages for companies is vast from the elimination of instillation, operation and maintenance costs to having complete control over voicemail, faxing, automated greetings, conferences, video calls and so on.
Designed to be easy to use, hosted PBX allows you to have full control of complex call flow scenarios. Your voice is encoded by the phone and transmitted via the internet to the server with cloud PBX Software.
Hosted PBX server can then perform various tasks with the routing of your call and then pass it to upstream carriers for connection to the dialled destination. Its primary function is to improve call handling and user performance via advanced call routing features. In simple terms you can transfer calls to any desired phone, including mobile, within your company.
Modern cloud PBX software with Eclipse UC and Ring Central that controls digital voice data giving you full control of your business communications.
Why use Hosted PBX?
With a hosted PBX, your business will have lower set up costs, no maintenance costs, and the ability to collaborate anywhere you are located. Moreover, you will have access to a user-friendly virtual PBX system designed specifically for end-users so there’s no need for training or specialised skills to manage your business.
One of the biggest benefits to using hosted PBX are the cost savings. By choosing a business phone service in the cloud rather than on-premise, both small and large businesses are able to dedicate their resources elsewhere, cut costs and have peace of mind with a secure virtual PBX service.
