At Metcom, we are excited to announce that we have officially become a Managed Service Provider (MSP). This means that we are now able to offer a wider range of services to our clients, including managed IT services.
As a telephony company, we have always been dedicated to providing our clients with the best communication solutions to meet their needs. By becoming an MSP, we are now able to take our dedication to customer service to the next level. Our clients will now have access to a comprehensive range of IT services, including monitoring, maintenance, and support for their systems, as well as telephony solutions.
We understand that every business is unique and has different IT needs. That’s why we offer customized IT solutions tailored to meet the specific requirements of each of our clients. Our team of experienced technicians will work closely with you to understand your business needs and recommend the best solutions to fit your budget.
What are Managed IT services and how can they help my business? Managed IT services are a type of outsourcing that involves a third-party provider handling all or a portion of an organization’s IT needs. This can include tasks such as monitoring and maintaining systems, providing technical support, and implementing and updating software and hardware. Managed IT services are often used by businesses that do not have the resources or expertise to handle these tasks in-house.
Some benefits of managed IT services include:
- Cost savings: Outsourcing IT tasks can be more cost-effective than hiring in-house staff to handle them.
- Improved efficiency: Managed IT service providers often have specialized knowledge and tools that can help them complete tasks more efficiently.
- Enhanced security: Managed IT service providers typically have the resources and expertise to implement and maintain strong security measures, which can help protect an organization’s data and systems.
- Scalability: Managed IT services can be customized to meet the specific needs of an organization, and can be easily scaled up or down as those needs change.
In addition to our extensive Telephony offerings, Metcom can now provide our clients a variety of MSP services, including:
- Network management: Monitoring and maintaining an organization’s network to ensure it is functioning properly and is secure.
- Cloud services: Providing cloud computing resources and services, such as storage and hosting.
- Web Design, Management & Hosting: We can design, implement and manage your website and online presence
- Cyber-security: Implementing and maintaining security measures to protect against cyber threats.
- Technical support: Providing assistance to users with technical problems or questions.
- Software and hardware implementation and management: Installing and configuring software and hardware, and performing updates and maintenance.
Reach out to our team at sales@metcom.com.au to learn more or organise a meeting with one of our team.
